Ballard Decorative Sales, Inc. represents these fine brands in NY & NJ
sales@ballarddsi.com | 973-714-6781

Cabinet Hardware, Bath Accessories, Mirrors, and Mirrored Cabinets

“Creations”® by Alno is celebrated throughout North America for its original design and manufacture of fine decorative hardware, mirrors, and bath accessories, made from the very best materials: solid brass, bronze, and Swarovski Crystals. Headquartered in Sylmar, CA, just north of Los Angeles, the family-run enterprise offers 24-hour shipping to decorative outlets across the United States, as well as in Canada and Mexico.

Handmade Sculptured Metal Sinks

Challenging space and design requirements are easily accommodated when using a Bates & Bates sink because we understand that one size does not fit all! Best of all, you don’t have to compromise beauty or reliability. This special collection is available in a wide variety of colors, shapes, and sizes, and all of our plated brass sinks are now available “Dual Plated” with a 25% upcharge for a beautifully finished look when the underneath of the bowl is exposed. Overflows can be also added or removed upon request.

www.alnoinc.com

ALNO. Inc.
13984 Balboa Blvd.
Sylmar, Ca. 91342

Phone:  818-882-6028
Fax:  818-700-1540

Resources

LEAD TIME

In-stock Items:  Ship from California within 48 – 72 Hours

Custom Products:  Generally take about 8-10 weeks

CARE & MAINTENANCE

Our products are made from the very best materials: solid brass, bronze, high-quality zinc, and Swarovski Crystals. Each item must be cleaned with a damp cloth only. Products must be wiped dry and no residue or water can be left on the product. There is no warranty for products that have been abused by using liquids, chemicals, or harsh abrasives. Alno, Inc. cabinet hardware and bath accessories warranty only apply with normal usage and proper care.

PRICE INCREASES

Manufacturers reserve the right to change their prices without notice.

Policies

WARRANTY

To make a limited lifetime or one (1) year warranty claim:

  1.  Contact your authorized Alno, Inc. dealer and prove your proof of purchase.
  2. Allow Alno, Inc. to inspect your product.
  3. Upon inspection, Alno, Inc. will determine that if the product is defective and is within the warranties provided herein. Upon such determination, Alno, Inc. will repair or replace the product with a like or similar item at their discretion.

EXCLUSIONS:  The following are excluded from any and all warranties provided herein:

     (i)    “Living Finishes” or non-lacquered finishes.
     (ii)   Any products that have been improperly cleaned, or exposed to corrosive air, hard water, outdoor use, and natural disaster.
     (iii)  The Crystal and Acrylic portions of any product
     (iv)  Any additional expenses, including, but not limited to, shipping costs, labor costs, and damages. The warranty applies to the product only.

RETURNS

Merchandise may only be returned with approval from Alno, Inc. Returns are accepted within 60 days of purchase and are subject to a 25% restocking fee + shipping, unless the product has been deemed defective.

CANCELLATION

CANCELING AN ORDER

Please see our Returned Goods Policy.

All Special Order items are made-to-order and are non-cancellable / non-returnable.

CUSTOM ORDERS

ALL CUSTOM ORDERS ARE CONSIDERED FINAL AT TIME OF INITIAL PURCHASE.

FREIGHT

All orders are FOB our warehouse. Shipments will be made by the most expeditious and economical means available to us unless specific shipping instructions are indicated.

Alno, Inc. will drop ship within the United States for no additional charge. Incorrect addresses provided will be charged an $18.00 address correction fee.

Alno, Inc. must be notified of shortages within 14 days from the date of invoice. No claims will be accepted beyond this time. Damage claims for merchandise received broken or damaged must be made within 7 days of receipt.